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Your colleagues are contributing to The science of feeling better
Esther Serrano (MSO)
Heather Bolser, RN, BSN (Ambulatory Care Center)
Sherri Ruerup, RN, CNM, director of Nurse-Midwifery.
Sun B. Lee, RN, BSN (Bed Management)
Michelle Dusenbery, RNC

"We take time to talk, listen and educate. This allows patients to participate in their health care decisions which make them more satisfied with their health care experience."-- Esther Serrano, RN (MSO OB/Midwifery)

"I love my job because I get to assist women in utilizing the latest, evidence-based technology in their fight against breast cancer." -- Heather Bolser, RN, BSN (Ambulatory Care Center),

"As a midwife I encourage women to participate in decisions regarding their health care. Research shows patients who are empowered to make informed choices are highly satisfied, which is part of The science of feeling better." -- Sherri Ruerup, CNM, Director of Midwifery

"It is so important that our patients are settled in their room and comfortable upon arrival. The process we implement to achieve this goal is a science in itself. It involves all department in Swedish Covenant Hospital working together." -- Sun B. Lee,RN (Bed Management)

"I contribute to The science of feeling better by greeting patients with a warm smile and putting them at ease by answering their questions about upcoming exams and tests." -- Eileen Tuttley (Patient Testing)

"Ever since I can remember, I've always wanted to become a nurse, work in a hospital and care for babies. So, that's what I did. I went to nursing school and graduated 22 years ago. Little did I know when I started that I wasn't caring for just babies, but their families as well. Parents and families need to be well informed of their plan of care, technical support and progress. This helps them feel more secure in allowing us to care for their precious babies. The information and teaching we give isn't just for their hospital stay, but for when they go home as well. Also, when babies are ill, they can't tell us what is wrong. As neonatal nurses, we have to have special skills to pick on up their signs and symptoms of sickness. There is a science to it."  -- Michelle Dusenbery, RNC (Family Birthing Center)

"I work in Linen Services and our patients' comfort is very important to me and my department. I don't necessarily see our patients face to face, however, it is my responsibility to deliver the linens which contributes to patient care and The science of feeling better at Swedish Covenant Hospital." -- Feroze Kahn (Linen Services)